Productivity Wave, Inc. was co-founded by Patrick Carney and Craig MacKinder in 2015 and incorporated in 2017. Merging the broad expertise and success of Patrick Carney in business management and work process analysis and improvement with Craig MacKinder’s extensive skills in integrated system development, system optimization, and standardization. They combined their complimentary perspectives with their common passions for system and process improvements to create Productivity Wave.
From its initial implementation in 2015, validating its concept and functional implementation, Patrick and Craig leveraged Productivity Wave’s over-arching philosophy of integrity, mutual performance recognition, and continual process improvement. The Productivity Wave process was successfully implemented in 2015 and effectively used by a small business on a DoD Professional Support Services Contract through 2017. The prototype solution’s effectiveness and time savings were measured and evaluated by Patrick Carney (Lean Six Sigma Black Belt) as part of a LSS DMAIC project. The results and analysis of the initial implementation was coupled with multiple interactions and demonstrations with Productivity Wave’s target customer base and our customers’ customers to ensure both the baseline requirements and desired benefits were incorporated into the systems design and functionality. Productivity Wave has continually improved and been refined to reflect human engineering to enhance workforce acceptance and usability; and to reflect the needs and desires of the organizational ladder from the individual worker to corporate leadership. As a result, Productivity Wave has evolved, and will continually evolve to provide a unique Software as a Services (SaaS) solution for tracking, managing and reporting on products and services delivered under professional support services contracts.
Productivity Wave, Inc. Underlying Philosophies
- The customer purchasing professional support services deserves services that meet or exceed the standards defined in the contract
- The company providing the contracted professional support services deserves fair credit for the quality and volume of the services delivered
- The time spent monthly generating an administrative report of what was done should be minimized, which allows the time to be reallocated to more productive work for the customer
If your company provides professional support services, particularly to the Department of Defense or other Government agencies, ask yourself two questions; Do you measure up? Can you prove it?
Measure Up. Prove It.
Co-founder, President & Chief Executive Officer (CEO)
Patrick Carney: Co-founder, President & Chief Executive Officer (CEO)
Patrick Carney is a highly skilled process change agent and an innovator with more than twenty years’ experience as a consultant in the Defense and Government professional services contracting industry. He has extensive experience in leadership positions with large international firms, Fortune 500 companies, small business companies, and start-up companies. He founded and currently operates a management consultant business specializing in the professional services consulting industry working with both commercial and government customers. During his career, he has operated in multiple roles ranging from individual team member, customer area team lead, subcontractor team lead, Prime Contract Project Manager for multiple contracts and task orders, and as a corporate executive evaluating contract and portfolio performance and reporting. These broad ranging roles provided extensive experience in financial and activity reporting from multiple prospective as the Prime contractor project manager from small Delivery Orders and teams to large complex contracts and teams delivering services in multiple functional areas. This experience includes translating and using performance data to support customer performance assessments, CPARS evaluations, Award fee justifications and developing proposals and corporate marketing materials. Patrick is a Lean Six Sigma (LSS) Blackbelt and has executed process definition and improvement initiatives for commercial and government organizations to define and implement processes and information system solutions to improve business operations and reporting requirements. His creative and innovative solution for professional services contract project management, performance management and reporting which led to the founding of Productivity Wave, Inc.
Mr. Carney has a Bachelor’s degree in Business Administration from The Citadel. In addition, holds professional certificates in LEAN Six Sigma Black Belt from UCSD Extension, Communications Engineering from George Washington University, holds DAWIA Level 1equivalency in Program Management and Information Technology and has completed the Continuing Maturity Model Implementation (CMMI) Development and Services Supplement introductory training allowing him to participate in CMMI implementations and assessments. He has received multiple awards and recognition for corporate, commercial and government individual and team accomplishments.
Co-founder & Chief Technical Advisor
Craig MacKinder: Co-founder & Chief Technical Advisor
Craig MacKinder is an innovative and transformative executive with more than twenty years’ of IT leadership experience driving change through the development and integration of world class, cost-effective IT solutions that optimize pathways to success. Beginning with his interest in computers from the age of ten, Craig has expanded his portfolio of skills to include global mastery of security, Sarbanes-Oxley, and FDA compliance, cloud-based solutions, on-site solutions, administration, personnel management, and operations management as it relates to technology for both private and publicly held companies. He has extensive experience in cross-functional team development, application management, and start-up operations. Leading team locations such as Japan, China, Ireland, the UK, France, and Sweden, Craig’s technological expertise provides a broad range of operational utility for organizations to secure domestic and international market dominance through cutting-edge technology and processes. In 2008, Craig founded Total Tech Resources Corporation and transitioned it to the leading executive consulting firm, Blueshift Information Systems, Inc., of which he is the CEO. As founder of the company, Craig developed the accounting, payroll, and other administrative functions for the business. He provides advice and counsel, often in the capacity of CTO or CIO, assisting both start-ups and established businesses in building the technological infrastructure necessary to succeed. Craig focuses heavily on providing the tools necessary to optimize operations and continually improve performance for sustained growth. He also provides security audits and strategies to ensure IT system compliance. Prior to founding Blueshift, Craig was the Associate Director of Information Technology and Information Systems for global IT operations at ACADIA Pharmaceuticals. He spearheaded multiple initiatives that optimized existing processes and enabled the organization to expand operations due to increased service delivery and cost savings. Craig also standardized support procedures across the company’s international offices for increased service quality, consistency, and satisfaction. To maintain the integrity and security of global operations he developed the coordination of backup initiatives, privacy policies, employee emergency alert systems, and a Disaster Recovery and Business Continuity Plan. Prior to ACADIA, Craig held positions of progressive growth at Websense, Inc., and the non-profit BloodSource. Craig was also a founding board member and previous director of Recycling for College, a non-profit organization dedicated to creating a greener planet.
Craig MacKinder graduated from the University of Phoenix with a Bachelor’s of Science in Information Technology. In addition, he maintains Microsoft Certifications as a Technology Specialist, Systems Engineer, Systems Administrator, Certified Professional, as well as Cisco Certified Network Associate and Certified Information Systems Security Professional. In conjunction with his executive career, Craig serves in advisory roles for multiple boards of directors, assisting both start-ups and established businesses in building the technological infrastructure necessary to succeed.